- PRICE, PAYMENT, TAX
- User will pay COUPONEX the Service Fee and Aggregation Fee as follows:
-
- Deposit Fee: [350] SGD Initial service costs include initial deployment items and are not subject to GST.
- Cost of Copyright service and technical support:
- Operation service fee: After completing the deployment and officially using the Platform: Apply 2.5% fee to all aggregation volume. These costs include infrastructure costs (servers, bandwidth),
- Technical support service fees: Free of charge.
- Package Fee: Initial costs, including initial service will be paid by user to COUPONEX as follows:
-
- Package A: 350 SGD / Month
- Package B: 750 SGD / Month
- Package C: 1550 SGD / Month
- Package D: Cumtomisable
- From time to time, COUPONEX will notify ALL PARTIES of the Additional Services and the Service Fees applicable to the Additional Services (if any).
- During the implementation of the Agreement, each Party will independently perform its tax and other financial obligations in accordance with the law. One Party is not responsible for declaring, paying tax and finalizing tax, withholding tax for the other Party and vice versa.
- REFUND POLICY
- Non-Refundable Fees: All fees paid to CouponEx for the Software-as-a-Service (SaaS) are non-refundable. This includes, but is not limited to, subscription fees, setup fees, and any other charges incurred during the use of the service. By subscribing to and using CouponEx’s SaaS, the customer acknowledges and agrees that all payments made are final and non-refundable, regardless of the reason for termination or cancellation of the service.
- Partial Refund of Unused Credits: In the event of service cancellation, any unused credits paid in advance will be partially refunded via bank transfer within 15 days of the end of the month of cancellation. The refund amount will be calculated based on the remaining balance of unused credits at the time of cancellation.